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IT Support Technician Job Listing

IT Support Technician
Company: SYSTRA
Location: 60 Broad Street, New York, NY 10004
Salary: $65,488 – $91,684 per year

Job Description

Are you someone who enjoys solving problems and helping others with technology? SYSTRA is looking for an IT Support Technician to join their team. This person will work in the Finance and Administration Group, helping people with computer systems, software, and hardware. As an IT Support Technician, you will help solve technical issues and make sure everything runs smoothly for the employees at SYSTRA.

In this role, you will work at either the New York City or Newark, NJ office. You will be a key person in ensuring that all technology systems work well, allowing the company to keep doing great work for its clients.

SYSTRA is a company that helps improve public transportation systems, public schools, and affordable housing. The work you do will support their mission of making these important services safer, more efficient, and reliable for everyone.

What You Will Do as an IT Support Technician

As an IT Support Technician, you will have several important tasks. Your job will be to help solve problems with computer systems, software, and other technology tools used in the company. Here are some of the main things you will do:

  • Help employees with technical problems: If someone is having trouble with their computer, printer, or other technology, you will be the person to help solve the problem.
  • Install and set up software: You will help install new programs and make sure they are working correctly for employees.
  • Maintain computer systems: You will make sure all technology systems are working well by fixing problems and performing regular maintenance.
  • Help with new projects: You might help with special projects, like setting up new technology systems or upgrading software.
  • Train employees: Sometimes you may need to show employees how to use new software or systems.
  • Keep everything secure: You will help make sure that all company data is safe and protected.

This job is important because it helps keep the company running smoothly. When technology works well, everyone can do their job better, and that makes the company more successful.

What Will Make You Successful in This Job

To do well as an IT Support Technician, there are a few things that will help you:

  • Problem-solving skills: You should enjoy solving puzzles and figuring out how to fix things.
  • Communication skills: You will need to talk to employees and explain things in a way that is easy to understand.
  • Attention to detail: You will need to notice small problems that might turn into bigger ones.
  • Ability to work with others: You will be working closely with other people in the company, so being a good team player is important.
  • Patience: Sometimes technology can be tricky, and it might take time to find a solution. Being patient will help you get through tough situations.

Job Details

Here are the important details you need to know about this job:

  • Job Title: IT Support Technician
  • Company: SYSTRA
  • Location: 60 Broad Street, New York, NY 10004
  • Salary: $65,488 – $91,684 per year
  • Job Type: Full-time, permanent
  • Benefits:
    • 401(k) plan
    • Dental insurance
    • Health insurance

What Skills Do You Need

To be a great IT Support Technician, it helps to have the following skills:

  • Writing Skills: It’s helpful to be able to write clear emails and notes about what problems you’ve solved and what needs to be done next.
  • Education: You should have a Bachelor’s degree in a related field like Information Technology or Computer Science. If you have experience in IT, that’s great too!

About SYSTRA

SYSTRA is a company that helps improve important public services like transportation, education, and housing. They work with people who run public transportation, schools, and housing systems. Their goal is to make these services safer and more efficient. Since 1985, SYSTRA has been a trusted partner to many public organizations.

SYSTRA is part of a larger company called SYSTRA Group, which has more than 10,500 employees around the world. Together, they use their skills to work on exciting projects that improve communities.

How to Apply

If you think you would be a good fit for the IT Support Technician position at SYSTRA, applying is easy! You will need to create an account on Indeed and follow the instructions to submit your application.

Why You Should Apply

If you are looking for a job where you can make a real difference, enjoy working with technology, and be part of a team that cares about improving the world, then this is the job for you! SYSTRA offers great benefits and the chance to work with talented people who are focused on making public services better for everyone. Apply today and start your career with SYSTRA!

Final Thoughts

The IT Support Technician role at SYSTRA is a great opportunity for someone who enjoys helping others with technology. If you are someone who loves solving problems, communicating with people, and working with technology, this could be the perfect job for you. You’ll be helping to keep everything running smoothly and supporting the important work that SYSTRA does to improve public services. Apply now to join this exciting team

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